Our Services

Airports operate in a technology environment that is growing more complex, more interconnected, and more consequential by the year. Our Business Technology Advisory services help airport owners cut through that complexity — translating business objectives into technology strategy, guiding procurement and vendor decisions, and providing the independent expertise owners need to make confident, well-informed choices.

Our team brings deep knowledge across airport systems and operational domains, combined with hands-on experience advising some of the busiest airports in North America and around the world. We work at the executive level, helping leadership teams plan for the future while managing the realities of today.

Service areas include:

• Technology Strategy and Master Planning
• Digital Transformation Planning
• Systems Projects and Procurement Advisory
• Business Process and Policy Studies
• Innovation Research and Concept Development
• Management Consulting — including change management and organizational strategy
• ORAT Planning and End-User Readiness

Project Highlights

City of Phoenix Aviation Department (Phoenix, AZ) — IT Strategy and Master Planning

Barich has served as the City of Phoenix Aviation Department's trusted technology advisor since 2001. Over that time, our team has led the development of multiple IT Master Plans and an IT Strategic Plan, each establishing a multi-year technology roadmap aligned with the Aviation Department's evolving business objectives. Paired with our IT Project Management services spanning every technology domain across the airport, we have helped the Aviation Department stay ahead of a technology environment and business that never stands still.

Reno-Tahoe Airport Authority (Reno, NV) — Digital Transformation and Technology Advisory

Barich has supported the Reno-Tahoe Airport Authority across multiple engagements, including a Digital Transformation Plan, Resource Management System business analysis, Common Use consulting and program management, Cloud Strategy advisory, and Video Surveillance System consulting. This breadth of work reflects a long-standing advisory relationship built on trust and consistent delivery.

Greater Orlando Aviation Authority (Orlando, FL) — Innovation Research and Technology Advisory

As On-Call IT Prime Consultant to GOAA since 2018, Barich has led an extensive portfolio of research and concept development initiatives — such as biometrics, virtual queuing, drone detection, AI and IoT applications, automated docking guidance, and baggage data integration. We also led development of an IT Organizational Master Plan and a Virtual Queue "Cruise Control" Program Study. Our history with this client reflects our role not only as a technology advisor but also as an innovation partner.

Dallas/Fort Worth International Airport (DFW) — IOC and AI/ML Advisory

Barich has supported DFW in the development of the concept of operations (CONOPS) for its industry-leading Integrated Operations Center and continued through day 2 improvements. We also provide on-call advisory services around AI and machine learning use cases supporting airport operations and more, representing our expanding work at the intersection of technology strategy and emerging airport operational innovation.

Major airport capital programs are defined by their complexity — billions of dollars, dozens of stakeholders, and technology systems that must be planned early, designed precisely, and delivered on time. Technology can no longer be treated minimally and dealt with in later stages of a capital program; it is a foundational element that enables basic airport operations and facilities, shapes design decisions, construction sequencing, commissioning timelines, and Day-2 operations. Without dedicated technology representation on the Owner's team from the beginning, critical decisions get made by the wrong people at the wrong time aligned with the wrong incentives and strategies.

Barich provides IT Owner's Representative services that place experienced aviation technology professionals on the Owner's side of the table throughout the full program lifecycle—from early planning and team selection through design, construction, commissioning, testing, ORAT, and day 2 operations—to carry forth their strategy from concept to reality.

Service areas include:

• Executive Technology Program Management / Owner's Representative
• Technology Design Review and Oversight
• Plan, Design, and Build Phase Management
• Testing, Commissioning, and ORAT
• Day-2 Stability and Post-Opening Support
• IT Program Management embedded in Capital Programs

Project Highlights

Austin-Bergstrom International Airport (Austin, TX) — Journey With AUS Program

Barich has served as the technology Owner's representative across 11 capital projects within Austin-Bergstrom's major expansion program. Our embedded role places Barich professionals directly within the owner's team, providing continuous technology oversight, design review, contractor coordination, and stakeholder alignment across a program that is reshaping one of the fastest-growing airports in the country.

Reno-Tahoe Airport Authority (Reno, NV) — moreRNO Capital Program

Barich has provided capital program technology oversight across three projects within the moreRNO development program, serving as the airport's technology representative through planning, design, and construction phases. This engagement complements our broader advisory relationship with RTAA and reflects our ability to serve airports across multiple service lines simultaneously.

Greater Orlando Aviation Authority (Orlando, FL) — Terminal C Design and Construction

Barich served GOAA throughout the development lifecycle of Terminal C. Beginning with the Technology Design Team from 2015 through 2018 and continuing through Construction IT Coordination and Owner's Representative services from 2019 through 2023, our team provided technology oversight across a multi-year, multi-billion-dollar program from concept planning and design and through opening.

San Diego International Airport (San Diego, CA) — Terminal 1 and Parking Plaza; Terminal 2 West Expansion

Barich has provided targeted IT design and review services across multiple capital projects at San Diego International, including the Terminal 1 and Parking Plaza development and the Terminal 2 West Expansion — supporting the airport's technology interests through design phases and contractor coordination.

Airports depend on consistent, expert program management to keep technology projects on track, on budget, and aligned with operational realities. Barich IT Governance and Project Management Office (PMO) Execution services embed experienced professionals directly within client organizations — functioning as an extension of the airport's own team rather than an outside resource parachuted in for a single engagement.

Our consultants bring a rare combination: technical expertise in the systems they help manage, paired with the program management discipline to drive projects from initiation through close. Whether serving as an embedded PMO, providing fractional executive-level support, or managing a specific technology program, our team works at the level the client needs — from C-suite to line organization.

Service areas include:

• Embedded IT Project Management Office
• Extension of Staff — IT Program and Project Management
• Fractional CIO and Executive-Level IT Support
• IT Governance Design and Implementation
• Stakeholder Coordination and Sync
• Full project lifecycle management with consistent methodology

Project Highlights

City of Phoenix Aviation Department (Phoenix, AZ) — Project Management Office

Since 2001, Barich has been embedded within the Phoenix Sky Harbor IT Project Management Office. Our team has managed implementation of all major technology-based projects spanning every division of the Aviation Department, including major initiatives in GIS, common use, SAP work order systems, airport information and paging, biometric exit, employee badging, and an expanding portfolio of emerging technology programs including digital twin, generative AI, machine learning, and real-time operations management. We embed as part of the team rather than operating as an outside vendor, adapting our methodology to the airport's standards and culture rather than imposing process for its own sake. Our staff bring both project management discipline and aviation expertise, with direct access to Barich subject matter experts, peer airport insights, and active industry research.

Greater Orlando Aviation Authority (Orlando, FL) — RMS/AODB Replacement and CX Integration

Barich served as Program Manager, Business Analyst, and Program Lead for GOAA's Resource Management System and Airport Operational Database replacement — a major multi-year technology program. We also provided on-site IT Project Management for Customer Experience and IT Systems Integration, reflecting the continuity of trust that defines our longest client relationships.

Dallas/Fort Worth International Airport (DFW) — Integrated Operations Center

Barich provided project management support for DFW's Integrated Operations Center initiative, coordinating across technology systems, stakeholders, and operational teams to deliver a consolidated operations capability that required as much organizational change management as it did technical execution.