ACRP Report 41: Self-Tagging
ACRP Report 41: Decision-Making Tool for Evaluating Passenger Self-Tagging provides the information and tools necessary for an airport or airline to determine the appropriateness of pursuing passenger self-tagging in the United States. Barich, Inc. as the primary research consultant led a research team of recognized experts in airport passenger processing and technology solutions in conducting the necessary research, and production of the final product. In support of the research, Barich, Inc. conducted on-site case studies and interviews at eleven airports and with an associated nine airlines, which were representative of installations found in Canada, Europe, and New Zealand.
The tools produced allow for the input of airport-specific information, such as facility size and passenger flows, while also providing industry averages to assist those airports and airlines that have not yet collected their individual information. The decision-making tools provide both qualitative and quantitative information that can then be used to assess if passenger self-tagging meets an airport or airline’s organizational needs, or fits into their strategic plan.
The project was completed on time and within the budget set. The resulting digest was published June, 2010 and is available as a resource on the Transportation Research Board website as ACRP Report 41: Guide to the Decision-Making Tool for Evaluating Passenger Self-Tagging and Appendix A: Research Documentation for ACRP Report 41.